![]() Says Weiss, “We expect to see increased agility as we move all our business onto Zuora. With initial migration under way, they’re already seeing significant business benefits, according to Weiss, including “a dramatic drop in the amount of manual intervention and simplified revenue recognition process… Zuora has allowed us to enable standard customer features that our legacy home-grown system could not provide.” We want all transactions flowing through the same financial back-end,” says Weiss. “Ultimately our goal is to migrate all of our order transactions through Zuora, regardless of whether it’s for consumer or business, and regardless of channel: direct, reseller, MSP. They did a deep-dive technical and functional evaluation and found Zuora to be the best fit, in particular Zuora’s ability to support both ecommerce and traditional quote-to-cash through a reseller channel, tight synchronization with Salesforce, and the quality of Zuora as an organization. These initiatives led Carbonite to Zuora. ![]() Offer new products and tech, capitalizing on higher growth areas.
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